FAQs
1. What products do you offer at IH Apparel Co.? We offer a range of apparel including t-shirts, hats, posters, men's shirts, men's outerwear, headwear, women's shirts, and women's outerwear.
2. What is the quality of your clothing like? Our clothing is designed with the same commitment to quality that has earned us a reputation in the equipment industry. We use high-quality materials and pay close attention to detail to ensure durability and comfort.
3. How do I choose the right size? We provide a detailed size chart on our product pages to help you select the right size. If you're between sizes or need further assistance, please don't hesitate to contact us.
4. How can I place an order? You can place an order directly through our website. Simply select your desired items, add them to your cart, and follow the checkout process.
5. What are your shipping options? We offer various shipping options to ensure you receive your items in a timely manner. Shipping times and costs will be displayed at checkout based on your location.
6. How can I track my order? Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.
7. What is your return policy? We accept returns within 30 days of purchase. Items must be returned in their original condition with tags attached. Please refer to our Returns Policy page for detailed instructions and conditions.
8. Can I exchange an item? Yes, we offer exchanges for items that are returned within the 30-day period. Please contact our customer service team to initiate the exchange process.
9. How can I contact customer service? You can reach our customer service team via the contact form on our website or by email at [your contact email]. We’re here to help with any questions or concerns you may have.
10. Do you offer gift cards? At this time, we do not offer gift cards. However, you can purchase any of our products as a gift for someone else.
11. How can I stay updated on new products and promotions? Sign up for our newsletter to receive updates on new arrivals, special promotions, and exclusive offers. You can also follow us on our social media channels for the latest news.